My Bath & Body Works

Rewards

• Why is my Reward missing?
• How do I redeem a My Bath & Body Works Reward or Birthday Reward?
• Why didn't I get my Birthday Reward?
• Do My Bath & Body Works Rewards expire?
• Can I return the item I received by redeeming a reward?

Points

• How do I view my points or rewards history?
• When will I receive points for my purchase?
• How do I scan my receipt to get points added to my Loyalty account?
• What are bonus point offers?
• Where can I see if my bonus points were applied?
• How do I activate a bonus point offer?

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Account

• I have more than one My Bath and Body Works account. Am I able to merge them?
• How do I delete my Rewards account?
• How can I change my Rewards account email address?
• How do I add or change my birthday within my account?

Program & Enrollment

• My Bath & Body Works Rewards Program: Frequently Asked Questions
• How do I join My Bath & Body Works Rewards?
• Why can't I download or use the app?
• Can I still enroll if I don't have a smartphone?
• What is the My Rewards Card?
• What is the My Bath & Body Works program?

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Offers

• I'm a new Rewards member. When should I expect my Welcome Offer?