Rewards
Points
- How do I view my points or rewards history?
- When will I receive points for my purchase?
- How do I scan my receipt to get points added to my Loyalty account?
- Where can I see if my bonus points were applied?
- Do My Bath & Body Works points expire?
- What are bonus point offers?
Account & Login
- Why can't I sign in to my account?
- Why didn't I get a password reset email?
- Why was my account locked?
- I have more than one account. Can I merge them?
- How do I create an account?
- How can I change my account email address?
Program & Enrollment
- My Bath & Body Works Rewards Program: Frequently Asked Questions
- How do I join My Bath & Body Works Rewards?
- Why can't I download or use the app?
- Can I still enroll if I don't have a smartphone?
- What is the My Rewards Card?
- What is the My Bath & Body Works program?