You may have received a multiple unsuccessful login attempt email and noticed your account was temporarily locked. This happens automatically when our system detects several unsuccessful sign-in attempts in a short period of time. It’s a security measure designed to protect your account from unauthorized access.
What this means for you:
- Your account has only been temporarily locked as a precaution
- If the login attempts were made by you, you can reset your password to regain access right away
- If the attempts were not made by you, your account remains protected, and you may choose to reset your password for added security