If you're getting sent back to your Shopping Bag after trying submit on your order, it usually means something in your bag needs attention. Here's what to check:
- Item Out of Stock
If an item is unavailable for both shipping and in store pickup, you'll see a message asking you remove it before you can check out.
2. Item Unavailable for Pickup
If an item is no longer available for pick up at your selected store, we'll automatically switch it to Shipping and let you know we've updated the fulfillment method.
3. Quantity Exceeds Availability
If you've added more items than we currently have available, we'll notify you and adjust your order accordingly.
If you've checked and everything is available, it may be due to an issue with your payment information. See our suggestions here.
We're here to help if you're still experiencing an issue after trying this tips!
Chat with us! Our chat associates are available 6am-2am ET. Can't chat with us? Call 1-877-832-9272 (7am-11pm ET).