Is your delivery running late?
We ask that you wait four additional business days beyond your Expected Delivery Date to allow for any carrier delays.
Didn't receive your order and the tracking status shows Delivered?
We ask that you please allow two additional business day past the delivered scan as the carrier may have accidentally scanned the delivery too early.
Please be sure to check around for your package; carriers will leave packages in hidden places so it cannot be seen from the street. Check to see if someone else, like a neighbor or an Apartment Office Manager, accepted delivery on your behalf. Some carriers may also deliver packages to your mail box instead of your doorstep.
Have you already waited the additional time and still don't have your package?