At times we send packages in multiple shipments. You'll receive an email from us with each shipment and the items included.
- Check the status of your order
- Verify the items that should be included with each tracking number
- If you don't see a tracking number next to an item, it's still being fulfilled unless the quantity shows as 0 or you received a cancelation email from us
If you're still missing an item, chat with us for the fastest resolution.
WE'RE HERE TO HELP!
Chat with us! Our chat associates are available 6am-2am ET. Can't chat with us? Call 1-877-832-9272 (7am-11pm ET).