We just want you to love it!
At Bath & Body Works, we offer our customers a 100% satisfaction guarantee. If you’re not completely satisfied, you may return products purchased from us that are in new, gently used or defective condition (due to materials or craftsmanship) for a refund subject to the terms of the Return Policy.
For instructions on how to make a return, view our Online Purchase Return FAQ or our Store Purchase Return FAQ.
Croc purchases are ONLINE RETURN ONLY and are not eligible for in-store return.