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Bath and Body Works
RETURNS & EXCHANGES
RETURNS & EXCHANGES
Return Policy
What is your return policy?
How can I exchange my items for a different fragrance or product?
Can I return fully used product?
How do I return a gift?
Return Options
Online Purchase Return Options
Return my Online Purchase in a Store - United States
Return my Online Purchase by Mail - United States
Return my Online Purchase by Mail - Canada
Store Purchase Return Guidelines
Refunds and Adjustments
When will I receive my refund?
Price Adjustments