Skip to main content
Bath and Body Works Help Center home page
  1. Bath and Body Works
  2. SHIPPING, DELIVERY, & PICK UP IN STORE
  3. Buy Online Pick Up In Store

Buy Online Pick Up In Store

  • Why did my pickup item switch to shipping?
  • Buy Online Pick Up In Store: Frequently Asked Questions
  • When is the last day to pick up my Pick Up In Store order?
  • Can someone else pick up my order?
  • How do promotions work with Buy Online Pick Up In Store orders?
  • What do I do if I have an issue with my Buy Online Pick Up In Store order (item damaged, missing from bag, etc.)?
  • Buy Online Pick Up In Store: Picking Up My Order
  • Terms Of Use
  • Privacy Policy
  • Your Privacy Choices
  • Security Bug Report
  • Transparency in Supply Chains

© 2026 Bath & Body Works Direct, Inc.All Rights Reserved.