Order Confirmation emails are typically sent within a few minutes of placing your order, but can take up to an hour.
What if I didn't receive an Order Confirmation email?
- View your spam or junk folder. At times, the Order Confirmation email may be blocked or picked up by a spam filter based on your device settings.
- When using PayPal, please check to make sure an alternate email address is not associated with your PayPal account, as your Order Confirmation email may have been sent there.
- Check your order status using our self-service steps. If you still are unable to locate your order, please contact us and we can confirm the email address associated with your order.