Yes! If you enroll within 7 days from the time of your purchase, you can receive credit for that purchase. If you made a purchase in a store and provided your email address and phone number at checkout, credit will automatically be applied to your account if you enroll with the same email and phone number (some exclusions apply – see below). After enrolling, points will typically appear within 72 hours after an in-store purchase or after your online order ships or is picked up from a store.
Customers who made a credit card purchase in a California store, did not provide email & phone number at checkout, or made an online purchase; visit the MORE section in the My Bath & Body Works App and select Contact Customer Care. From there, choose the Email Us option and send your purchase information. When contacting Customer Care, be sure to include your Rewards Card barcode, merchandise subtotal, and date of purchase from your receipt. For more help, call 1-800-869-0158.