Skip to main content
Bath and Body Works Help Center home page
  • BODY CARE
  • HAND SOAPS
  • HOME FRAGRANCE
  • GIFTS
  • TOP OFFERS
BODY CARE HAND SOAPS HOME FRAGRANCE GIFTS TOP OFFERS
  1. Bath and Body Works
  2. PRODUCTS

PRODUCTS

General information

  • Are your hand soaps antibacterial?
  • Corporate Gifts
  • Corporate Gifts - Contact Us
  • Do Hand Sanitizers & PocketBacs have an expiration date?
  • Do you offer scent samples?
  • Does your hand sanitizer meet FDA requirements?
See all 24 articles

Product usage

  • Are Bath & Body Works candles safe?
  • How do I open my car fragrance holder?
  • How can I tell when a product is expired?
  • How do I twist off my Wallflower Refill cap?
  • How long will my car fragrance refill last?
  • How long will the fragrance last in the Scent Controlled Wallflowers?
See all 9 articles

Retired Fragrances

  • How do I request my favorite fragrance be brought back?
  • What is a retired fragrance?
  • Why have you stopped making my favorite fragrance?

Gift cards

  • I lost my gift card. Is there anything I can do?
  • How do I check the balance of my gift card?
  • How do I redeem a Gift Card or e-Gift Card?
  • The recipient did not receive the e-Gift Card I sent
  • Can Gift Cards purchased online be redeemed in Canadian stores?
  • Terms Of Use
  • Privacy Policy
  • Security Bug Report
  • California Privacy Rights
  • Do Not Sell My Personal Information (California)
  • Modern Slavery Transparency Statement
  • Ad Preferences

© 2021 Bath & Body Works Direct, Inc. All Rights Reserved.