PRODUCTS

General information

• Are your hand soaps antibacterial?
• Corporate Gifts
• Corporate Gifts - Contact Us
• Do Hand Sanitizers & PocketBacs have an expiration date?
• Do you offer scent samples?
• Does your hand sanitizer meet FDA requirements?

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Product usage

• Are Bath & Body Works candles safe?
• How do I open my car fragrance holder?
• How can I tell when a product is expired?
• How do I twist off my Wallflower Refill cap?
• How long will my car fragrance refill last?
• How long will the fragrance last in the Scent Controlled Wallflowers?

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Retired Fragrances

• How do I request my favorite fragrance be brought back?
• What is a retired fragrance?
• Why have you stopped making my favorite fragrance?

Gift cards

• I lost my gift card. Is there anything I can do?
• How do I check the balance of my gift card?
• How do I redeem a Gift Card or e-Gift Card?
• The recipient did not receive the e-Gift Card I sent
• Can Gift Cards purchased online be redeemed in Canadian stores?