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General Information

  • Are stores in Canada the same as in the U.S.?
  • Buy Online Pick Up In Store: Frequently Asked Questions
  • Is my local store open?
  • What do I do if I have an issue with my Buy Online, Pick-Up In-Store order (item damaged, missing from bag, etc.)?
  • Where can I find a Bath & Body Works Store near me?
  • Where can I find Bath & Body Works Stores in Canada?
  • Can Gift Cards purchased online be redeemed in Canadian stores?
  • Is Buy Online Pick Up In Store available at my location?
  • How do promotions work with Buy Online Pick Up In Store orders?
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