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SHOPPING TOOLS

Order Basics

  • Having trouble checking out?
  • Why is my credit card information not being accepted?
  • Why am I getting an error message when I try to submit my order?
  • What is a Pre-Authorization?
  • What payment methods do you accept?
  • PayPal
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Offers

  • Semi-Annual Sale Frequently Asked Questions
  • Why isn't my offer code working?
  • Where do I redeem my promo code?
  • How many promo codes can I redeem on my order?
  • Can I add a promo code to my recent order?
  • The offer sold out. Can I get a rain check?
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My Account & Services

  • How do I get added to your mailing list?
  • How do I change my email frequency or unsubscribe from offers?
  • Why is my Bath & Body Works account locked?
  • Why didn't I get a password reset email?
  • How do I Sign In to My Account?
  • Bath & Body Works Text Program
See all 13 articles

Scent-Scription

  • Scent-Scription: Frequently Asked Questions

Stores

  • What is Instacart?
  • Where can I find a Bath & Body Works Store near me?
  • Is my local store open?
  • Is Buy Online Pick Up In Store available at my location?
  • Where can I find Bath & Body Works Stores in Canada?
  • Are stores in Canada the same as in the U.S.?
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  • Terms Of Use
  • Privacy Policy
  • Security Bug Report
  • States Privacy Rights (Certain States)
  • Do Not Sell or Share My Personal Information (Certain States)
  • Transparency in Supply Chains
  • Targeted Ad Preferences (Certain States)

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