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SHOPPING TOOLS

Order Basics

  • Having trouble checking out?
  • Why is my credit card information not being accepted?
  • Why am I getting an error message when I try to submit my order?
  • What is a Pre-Authorization?
  • What payment methods do you accept?
  • PayPal
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Offers

  • Candle Day FAQs
  • Where do I redeem my promo code?
  • How many promo codes can I redeem on my order?
  • Can I add a promo code to my recent order?
  • Why isn't my coupon working?
  • Auto Refresh: Frequently Asked Questions
See all 12 articles

Accounts & Services

  • How do I get added to your mailing list?
  • How do I Sign In to My Account?
  • Bath & Body Works Text Program
  • How do I update my mailing address?
  • How do I unsubscribe from your mailing list?
  • Why didn't I get coupons?
See all 12 articles

My Bath & Body Works

  • My Bath & Body Works Rewards Program: Frequently Asked Questions
  • How do I join My Bath & Body Works?
  • I'm a new Rewards member. When should I expect my sign up perk?
  • How do I redeem My Bath & Body Works Rewards?
  • Do My Bath & Body Words rewards or offers expire?
  • How do I scan my receipt to get points added to my Loyalty account?
See all 18 articles
  • Terms Of Use
  • Privacy Policy
  • Security Bug Report
  • States Privacy Rights (Certain States)
  • Do Not Sell My Personal Information (Certain States)
  • Transparency in Supply Chains
  • Targeted Ad Preferences (Certain States)
  • Limit the Use of My Sensitive Personal Information (California)

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