If you are getting a credit card error at checkout:
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If you are a registered customer, try logging out of your account, logging back in, and then proceeding through checkout
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If you have a saved credit card, try entering your credit card number manually
If you can't get past the shipping and billing pages to check out:
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We recommend using a Chrome browser
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Due to high volumes, processing to the next step may take a few tries. Please try again.
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If you are a registered customer, log out and then log back in
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Clear your cache and cookies (on a computer, try ctrl + shift + delete. If you are on mobile, check your app settings and device settings)
If you haven't received an order confirmation, please be patient. Due to high volumes, order confirmations take longer to receive. You should receive within 24 hours. Please check your online account for order information.
Chat with us! Select the blue chat icon in the lower right of your screen or call us at 1-877-832-9272 (6a-2a EST).