If you get an error message about a credit card failure after attempting to submit an order, you may want to check the following:
- Try re-entering your CID or security code. If your card is saved, try entering it as a new card.
- Ensure that there are no typos or misspellings in your name, street address, city, state and zip code.
- Verify that your billing name (including middle initial) and address on your credit card bill is exactly the same as you have entered. Check a mailed statement to be sure.
Have you have validated that the information is correct and still receiving an error message with another attempt?
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