Where are my free items? Since there is such a large variety of choices to mix & match when shopping our "Buy X, Get X Free" promotions, we want to make sure we know which items to package for you. Be sure to add the item(s) you would like for free to your shopping bag. Related articles Contact Customer Care How many promo codes can I redeem on my order? Why isn't my coupon working? Can I redeem my Victoria's Secret Credit Card Rewards online? How do I update my mailing address?