If you enroll within 7 days from the time of your purchase, you can receive credit for that purchase. If you made a purchase in a store and provided your email address and phone number at checkout, credit will automatically be applied to your account if you enroll with the same email and phone number (some exclusions apply - see below). After enrolling, the amount earned toward your next Reward will be reflected in your balance within 72 hours for store purchases, and within 72 hours after shipment for online purchases.
Customers who made a credit card purchase in a California store or did not provide email & phone number at checkout, visit the MORE section in the My Bath & Body Works App and select Contact Customer Care. From there, choose the Email Us option and send your purchase information. When contacting Customer Care, be sure to include your Rewards Card barcode, merchandise subtotal, and date of purchase from your receipt.
The My Bath & Body Works Rewards Program is currently being tested in select areas.
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