ONLINE CUSTOMER CARE
Chat with us! Select the blue chat icon in the lower right of your screen.
Call us at 1-877-832-9272 (6a-2a EST). For relay service, please dial 711
Order Cancel: You may self-cancel your order by chatting with us. Check out this FAQ for a step by step guide.
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MY BATH & BODY WORKS REWARD PROGRAM
View Frequently Asked Questions or call us at 1-800-869-0158 (6a-2a ET).
STORE CUSTOMER CARE
Call us at 1-800-395-1001 (9a-7p ET). For relay service, please dial 711
MAILING ADDRESS
7 Limited Parkway East
Reynoldsburg, OH 43068