For online purchases, a one-time price adjustment from the original selling price to the current selling price can be issued within 14 days after the date of original purchase:
- Price adjustments do not apply to Flash Sales, promotions lasting 24 hours or less, email offers or Auto Refresh orders. In order to receive the new promotional pricing, you must return the original purchase (forfeiting any coupons or promotions used on the original purchase) and repurchase at the Flash Sale or One-Day Sale Pricing.
- We are unable to price match online purchases against in-store pricing or promotions.
To receive a price adjustment for online purchases, locate your order number and the current selling price available on BathandBodyWorks.com and contact us.
Please visit your local store to request a price adjustment for purchases made in store. The original receipt must be presented to receive an adjustment to the selling price that is currently being offered. Price adjustments must be made in the country of original purchase.
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